One parent shares what Hershey got right about parental leave

by
Jenna Vassallo
Jul 24, 2025
Pregnant employee speaking to her manager

Paid leave is table stakes for companies that want to attract and retain talent. 

But policy alone isn’t enough. When employers combine generous leave time with structured programming and tools, the result is more confident employees, smoother transitions and better business continuity.

That’s exactly what Hershey did.

When they extended paid parental leave benefits to five months, they didn’t just increase the time off - they also partnered with Parentaly to offer a complete support system for expecting parents and their teams every step of the journey.

Laura Cooley, a marketing manager and communications co-lead of Hershey’s Women’s BRG, shared her firsthand experience as a Hershey employee - and how the company’s expanded policy and new support tools made her second parental leave dramatically better.

Here are three takeaways from our conversation:

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1. When leave is planned well, employees return stronger

Laura described her first leave as “overwhelming.” She crowdsourced advice, patched together handover docs and did her best with the information she had. 

But the second time around, with a more generous leave policy and Parentaly’s support, her mindset completely shifted:

“My mind was in a good place to jump back in.”

After workshops with an expert Parentaly career coach and gaining access to our conversation guides, coverage templates and re-onboarding plans, she was able to prepare her team, advocate for herself and have better alignment and clarity with her manager.

The support she had to plan well, delegate clearly and think ahead all made her more confident and productive upon her return.

2. Career planning during leave = better role alignment later

One of the most unexpected benefits Laura described was the opportunity to reflect on her career and success at Hershey - not just her to-do list.

As part of her experience with the Parentaly program, Laura recalled completing an exercise that focused on what parts of her role gave her energy, where she wanted to grow and how her responsibilities might shift after leave.

That exercise gave her the permission to think long-term about her role, how she could contribute more to the business and how to initiate those conversations with her manager before she left.

The result was clearer alignment, better prioritization of responsibilities and work that made the most of her strengths.

For employers, this is where the ROI becomes real. When employees return with clarity about their role and career direction, they ramp faster, contribute more meaningfully and stay more engaged. 

And this strategic career planning during leave sets the stage for stronger performance and retention - not just smoother transitions.

3. Internal advocates amplify impact

Laura was instrumental in bringing Parentaly’s program to Hershey.

As a leader within Hershey’s women’s BRG, she was one of the early voices advocating for parental leave resources. She championed the partnership with Parentaly and quickly became an internal spokesperson, regularly sharing sign-up links and Parentaly’s resources with colleagues preparing for leave. 

Her advocacy extended well beyond individual conversations. By surfacing common challenges and helping organize employee feedback, the BRG became a bridge between employee experience and organizational action. 

Laura’s work shows how internal advocates can do more than support their peers - they can spark lasting change.

Why parental leave works so well

What makes Hershey’s approach to parental leave so effective? It’s the combination of policy and programming.

They provided a meaningful increase of paid leave as employees expanded their families. Paired with Parentaly’s coverage planning workshops, manager trainings and planning resources - which helps employees better plan before, during and after parental leave - and you get a much stronger parental leave experience.

This “policy + program” model creates smoother reentry, reduces uncertainty for managers and teams and helps employees return with clarity and renewed purpose.

Laura’s story is a reminder that supporting the full parental leave journey isn’t a “nice-to-have” - it’s a business-critical investment.

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To celebrate all we’ve accomplished, our team shared what they’re most proud of since joining the team:

I'm most proud of how much we have done to improve the single hardest moment for women's careers (going on parental leave) ... one that is often shrouded in insecurity and fear. We've been able to help advocate for so many women (and men!) in a way that is empowering and truly life-changing.

Allison Whalen, CEO & Founder

What am I most proud of? Growth! Growing a category of support that didn't exist before Parentaly. Growing from a one-woman bootstrapped operation to a global team of 25+ employees and coaches. Growing our overall impact for working parents, with companies investing in our parental leave programming to support employees all over the world. And growing as humans: new babies, new friends, new life experiences... all while tackling new and exciting work challenges together.

Rich Burke, Head of Growth

When I reflect on what I am personally most proud of during my time here, it's working alongside a team where we constantly evolve and optimize everything that we do in order to deliver the best possible experience for the folks going through our programs. It sounds cheesy, but there are processes that my team and I used to do 100% manually that are now completely automated and systems in place that have become second nature to how we operate. Working with such thoughtful, smart, and creative people is incredible.

Sara Ophoff, Senior Program Manager

I’m most proud about doing work that makes parents feel confident and empowered about their careers during a time that can be overwhelming and challenging – not only for our clients and users who go through Parentaly’s programs, but also with our advocacy work on LinkedIn, through our podcast and other big campaigns that make a difference. It’s been pretty rewarding to build a brand people know and love because what we’re doing resonates with so many employees’ experiences in the workforce.

Jenna Vassallo, Head of Brand & Marketing

I am so proud of the way we've approached growth with such care and intentionality - with every adjustment we've made to our offerings, we've never lost sight of our goal to provide the most supportive and valuable experience for our users. I love looking back on the early stages of conversations and building that have led us to the experience we offer today. Personally, I am extremely proud of the work I've done to scale and automate our backend!

Rachel Andes, Program Associate

I am most proud of the work we do every single day to make a positive impact on working parents! Everyday I get to work with an amazing group of people…we work hard but we also have fun.

Sarah Gruber, Client Partner

I'm proud of scaling an employee experience that consistently delivers positive outcomes for new parents and their organizations. Our north star has always been the user, and we never sacrifice our high quality bar!

Mansi Kothari, VP of Product & Experience

I feel a sense of pride that I get to work behind the scenes supporting everyone. I’m proud to see all of the collaboration between the team and how Parentaly positively impacts employees.

Leo Manalo, Executive Assistant

I'm most proud of going through the Parentaly program myself! I'm so proud to work for and promote this company in a time where parental leave and supportive policies are at the forefront of a national conversation. But beyond this, I'm most proud to call myself a participant.

Emmy Carragher, Enterprise Partnerships

I’m really proud of the work I did to expand our coaching bench globally at Parentaly. It was so rewarding, not to mention insightful, to connect with talented coaches from around the globe. This expansion not only enriched our coaching offerings but also strengthened our commitment to making a meaningful impact on families all over the world.

Nicole Hagemann-Bex, Senior Coaching Operations Manager

I have tremendous pride in the knowledge that what I am doing will change the career landscape for new parents, particularly mothers. This will make it more likely that my daughter can have a career AND a family without worrying about the unintentional negative impact of taking parental leave. Nothing makes me prouder than that.

Mindy Himmel-Brown, Strategic Partnerships

In my short time at Parentaly, I'm proudest of the work we're doing with our clients' ERG groups to elevate the stories and advice of actual working parents. It's such an impactful way to spread the word about Parentaly as an essential resource for all people growing their families, and the managers who support them!

Alex Diskin, Enterprise Account Manager

I'm most proud about using LinkedIn to connect with others. I was recently able to share a helpful return to work doc with 50+ new people looking to make a difference at their company. Was pretty cool that people from Chewy, McDonald's, Honda, Cisco, AWS, Walmart and more want to integrate just a piece of what we have to offer. Also...I'm so proud of the way I feel as an employee at Parentaly. For the first time in my career my personal interests align with my professional interests and I've never felt more motivated.

Jenny Hurwitz, Strategic Partnerships

I'm really proud of being able to help the Experience team by handling the supportive functions so they can focus on the bigger picture. It feels great to know that I’m making things easier for them and contributing to the team’s success.

James Mango, Executive Assistant
Tagged
Working parenthood
Leave planning
Case studies
Two HR employees talking about parental leave policy

Want to hear more from Laura about her ##parental leave## experience at Hershey? Listen to this episode of The False Tradeoff!